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elexa Consultants have developed a range of IT consultancy services that can be tailored to meet any organisation's operational and budgetary needs. The flexibility inherent in our consultancy team allows this broad range of services to be applied across any financials product or environment. Contact us.
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COA SOLUTIONS e5
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We are independent suppliers of COA Solutions e5 consultancy and with an average of 17 years experience each, our consultants have extensive product knowledge and application skills across all modules of this enterprise class financial application.
APPLICATION SUPPORT
We can bring our expertise to the systems administration function. This can be used to complement a shortfall in customer staff or to replace customer staff in order that they become available for higher priority tasks. This can be achieved by following the customer's own documented procedures or developing new procedures to meet the customer's requirements.
This service includes:
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- Incident Management
- Reconciliation
- User Support
- Maintenance
- Archiving
- QED
- Softpaint
- Manage user forums, workload reviews, supplier service reviews
- Monitor system availability and report on KPI's
- Sarbanes Oxley Control
- Decommissioning
- Support of 3rd Party systems
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Additionally a product support option is available. This allows clients to utilise our extensive product knowledge of COA Solutions e5 to resolve operational issues e.g. failed processes, functionality queries and product advice.
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UPGRADE CONSULTANCY
We have practical, hands on experience of every upgrade, up to and including release 5.2. Our experience of the processes and the possible pitfalls that can be encountered ensure that the swiftest implementation can be achieved.
Areas covered include:
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- Project Management
- Business Analysis
- Technical Support
- QED
- Softpaint
- Application Support
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ENHANCEMENTS
Our bespoke software compliments and enhances use of the COA Solutions e5 product as well as offering the opportunity for sizeable cost savings. Our expertise has resulted in innovations such as remit which automatically emails suppliers with remittance advice notes. See the Products page for details of our other products.
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INTEGRATION
We have successfully enabled our clients to integrate their COA Solutions e5 application with other software packages, for example document imaging and spend management, by the design and building of bespoke middleware applications.
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TUNING & OPTIMISATION
Only experienced consultants are qualified to advise you on getting the optimum performance from your COA Solutions e5 financial application. Our consultants are working with clients to ensure their systems are operating efficiently.
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MIGRATION
We have migrated clients to a number of different financial packages including Agresso, B-Plan Aptos, Coda, Great Plains, Oracle Financials, PSFinancials, SAP and Sun Systems. Should you be considering moving away from any release of COA Solutions e5 we are able to offer advice on and implement migration strategies enabling you to fully consider all available options.
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Our expertise in this marketplace is second to none but the real difference is our policy of providing a quality, personal service and value for money.
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Click here to view an illustration of our COA Solutions e5 consultancy services. Please note - this document is in Adobe Reader® (pdf) format. If you need to download and install Adobe Reader® then Click here.
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SOFTWARE DEVELOPMENT
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We have vast experience of undertaking software developments within both heritage and web-enabled environments. These have ranged from quick win bespoke solutions to full product developments utilising the latest .NET and SQL Server technologies. We work closely with our clients in the design and development of solutions and we are happy to discuss any requirements that your business may have.
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PROJECT PLANNING AND MANAGEMENT
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We can provide management consultancy to assist with significant projects such as development, implementation, upgrade, migration to new software applications and outsourcing.
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INDEPENDENT ADVICE
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No matter what the requirement is, our independent advice will allow you to obtain an alternative expert view with the aim of achieving your goals in the most cost effective manner ....many organisations have greatly benefited from this service by achieving significant cost savings!
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