• Three levels of secure user access
• Users can create and update their own incidents
• Attach additional information to incidents e.g. documents, spreadsheets, pdf's
• Provides for workflow management
• Email notification of incident updates
• Enquiries
• Automated reporting of incidents about to breach SLA
• Extract search results into spreadsheet
• Audit Trail
• Controls Maintenance

Call us on (01642) 345680 or email enquiries@elexa.co.uk .

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